Returns & Exchanges
At SCRUBSER®, we want you to be completely satisfied with your professional wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your medical wardrobe is as seamless and stress-free as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Place your items in the original packaging or a secure mailer, ensuring all original tags are still attached and the garments are in new condition.
Print & Attach Label
Download and print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
Drop Off & Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing